Work professionally with other departments including Security, Surveillance, Human Resources and Finance/Cage in order to efficiently and properly complete day to day tasks.Ensure all laws, regulations, MICS and company/departmental policies are followed in assigned section.Greet and interact with guests in a professional, welcoming and attentive manner.Monitor and continually train table games dealers communicate with managers when progressive discipline is needed.Maintain a detailed knowledge of upcoming casino events.Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs.Maintain a thorough understanding of the rules and procedures for each game offered in assigned section.Continually monitor activity on all table games in assigned section ensure that game integrity is upheld.– Kindness, Engagement, Empathy and Positivity). This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. Works with and accepts general guidance and direction from the Team Lead, Casino Shift Manager, and/or the Casino Manager on duty. Responsible for supervising dealer’s in assigned section. Supervise a section of the casino floor of typically one to eight table games.
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